Changing your SmarterMail password

 Created Date: 8/21/2018 |  User Level: |  Views: 3,989

Often we start with one password and need to change our passwords. To achieve this you need to log into your email account and do a password reset. Below are step-by-step instructions on doing this once you are logged into the SmarterMail email system. This document is written that you are already logged into your SmarterMail web interface.

  1. On the top of the screen click on Gear Icon.
    • Note: If you are an administrator you will hvae two gear icons. You want the one without the globe on it.
  2. You will see a button (almost beneath the gear icon you just clicked) called Change Password. Click on this button.
  3. There will be three text boxes to fill in:
    • Old Password (this is your current password)
    • New Password (this is what you want it to be)
    • Confirm Password (validation that you typed in your new password the way you want it to be).
  4. Click on the Save button.
    • The save button will not work unless the new and confirm passwords match.