Configure IMAP for iPhone and iPad

The iPhone and iPad supports IMAP. IMAP will allow you to retrieve emails and folders from SmarterMail and leave the emails on the server.

Follow these steps to create a SmarterMail IMAP connection to an iOS device with Firmware 5.0.x:

1. On the iPhone, tap Settings
2. Tap Mail, Contacts, Calendars
3. Tap Add Account
4. Tap Other
5. Tap Add Mail Account
6. Complete the Name, Address (email address), Password and Description fields
7. Click Next
8. Ensure IMAP is selected
9. Enter your incoming mail server information:
   • Hostname is generally mail.fawkesdm.com
   • Username is your full email address
   • Password is the same password used to access webmail
10. Enter your outgoing mail server information:
• Hostname is generally mail.fawkesdm.com
• Username is your full email address
• Password is the same password used to access webmail
11. Tap Next
12. The iPhone will attempt to establish an SSL connection to your IMAP and SMTP servers. If this succeeds, you will be done and can proceed to step 13. If this fails, you will see the prompt, "Do you want to try setting up the account without SSL?"
• Tap No
• Tap Save
• When prompted, "This account may not be able to send or receive emails. Are you sure you want to save," tap Save
13. Tap the account you just added (identified by your email address)
14. Scroll down and tap the SMTP button
15. Select the server you just added, identified by the hostname from step 9
16. Select OFF for Use SSL
17. Select Password for Authentication
18. Select 25 for Server Port
for Server Port
• Note: Many internet providers are blocking port 25 to help combat spammers. As such, you may need to use an alternate port of 587.
19. Tap the SMTP button to go back
20. Tap your email address to go back
21. Tap Advanced
22. Scroll down to Incoming Settings
23. Select OFF for Use SSL
24. Select Password for Authentication
25. Select 143 for Server Port
26. Tap your email address to go back
27. Tap Mail to go back
28. Tap the Home button
29. Tap the Mail App to check your configuration