Copy Mail Sent To or From a Mailbox

Using the events system, the system administrator can blind carbon copy (BCC) a user's sent and received messages to another email account. This ability is useful for both archiving and monitoring purposes.

Copying Received Mail

Follow these steps to automatically BCC all of a user's received messages:

1. Log in to SmarterMail as the system administrator
2. Click the Settings icon
3. Expand the Events folder
4. Click Events in the navigation pane
5. Click New In the content pane toolbar
6. In the Event Name field, type the name of the event
7. In the Event Category field, select Email
8. In the Event Type field, select Message Received
9. Click the From Address checkbox and type the user's email address in the corresponding field
10. Click the Actions tab
11. Click Add Action
12. In the Action field, select Add Recipient
13. In the Maximum Frequency field, select None
14. In the Recipient field, type the email address to which messages should be forwarded
15. Click Save
16. Click Save again to save the event
17. Copying Sent Mail

Follow these steps to automatically BCC all of a user's sent messages:

1. Log in to SmarterMail as the system administrator
2. Click the Settings icon
3. Expand the Events folder
4. Click Events in the navigation pane
5. Click New in the content pane toolbar
6. In the Event Name field, type the name of the event
7. In the Event Category field, select Email
8. In the Event Type field, select Message Sent
9. Select the From Address checkbox and type the user's email address in the corresponding field
10. Click the Actions tab
11. Click Add Action
12. In the Action field, select Add Recipient
13. In the Maximum Frequency field, select None
14. In the Recipient field, type the email address to which messages should be forwarded
15. Click Save
16. Click Save again to save the event