Copy Mail Sent To or From a Mailbox
Created Date: 4/19/2013 12:00:00 AM | User Level: Regular User | Views: 5,074
Using the events system, the system administrator can blind carbon copy (BCC) a user's sent and received messages to another email account. This ability is useful for both archiving and monitoring purposes.
Copying Received Mail
Follow these steps to automatically BCC all of a user's received messages:
- Log in to SmarterMail as the system administrator
- Click the Settings icon
- Expand the Events folder
- Click Events in the navigation pane
- Click New In the content pane toolbar
- In the Event Name field, type the name of the event
- In the Event Category field, select Email
- In the Event Type field, select Message Received
- Click the From Address checkbox and type the user's email address in the corresponding field
- Click the Actions tab
- Click Add Action
- In the Action field, select Add Recipient
- In the Maximum Frequency field, select None
- In the Recipient field, type the email address to which messages should be forwarded
- Click Save
- Click Save again to save the event
- Copying Sent Mail
Follow these steps to automatically BCC all of a user's sent messages:
- Log in to SmarterMail as the system administrator
- Click the Settings icon
- Expand the Events folder
- Click Events in the navigation pane
- Click New in the content pane toolbar
- In the Event Name field, type the name of the event
- In the Event Category field, select Email
- In the Event Type field, select Message Sent
- Select the From Address checkbox and type the user's email address in the corresponding field
- Click the Actions tab
- Click Add Action
- In the Action field, select Add Recipient
- In the Maximum Frequency field, select None
- In the Recipient field, type the email address to which messages should be forwarded
- Click Save
- Click Save again to save the event
Knowledge Base Article Categories
Choose from the Knowledge Base category to view the available articles.