Configure Microsoft Exchange ActiveSync for Email Accounts

 Modified Date: 6/16/2016 |  User Level: Regular User |  Views: 5,347

Microsoft Exchange ActiveSync technology allows for over-the-air synchronization and push email to a wide range of mobile devices, including the iPhone and iPad, Windows Phones, and Nokia devices.

NOTE: Before you can configure a mailbox to sync using the Exchange ActiveSync technology, you must activate the Exchange ActiveSync add-on. For more information, please refer to the KB article How To -- Activate Microsoft Exchange ActiveSync.

Follow these steps to enable Exchange ActiveSync for a specific mailbox:

  1. Log in as the system administrator
  2. Click the settings icon
  3. Click ActiveSync Mailboxes in the navigation pane
  4. Click Add in the content pane toolbar
  5. In the Email Address field, type the full email address for the account for which you want to enable Exchange ActiveSync
  6. Click Save

This mailbox can now use the Exchange ActiveSync technology to sync emails, calendars, tasks, and notes.

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