Social Media Manager

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Position Details

Department: CustomerService
Job Type: Full-Time

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This position requires that you are a self-motivated individual as you will not be coming into an office. You will be working remotely. Below are the high-level items we are looking for.

  • Knowledge in the use of several social media platforms. These are:
    • Required
      • Facebook
      • Instagram
      • LinkedIn
    • Optional
      • Snapchat
      • Tik Tok
      • Twitter
  • An analytical mindset to understanding the numbers of social media and able to explain those numbers clearly and in "human terms" (no nerd speak) to our clients
  • Posts
    • Scheduling
    • Reply To
    • Share
  • ManyChat chatbot to help in the process, optimize the chatbot, and send announcements through the chatbot when needed.
  • Understand and be versed in Zoom for internal meetings and possible client meetings. Being a remote team across the entire United States we require that you have
    • Internet
    • Laptop or Desktop computer
    • Zoom
  • Stay abreast to all of the latest changes in social media and incorporate them into helping our clients grow.
  • Understand and use Canva.
  • We use a program called Social Pilot for all social media posts. This software is great as it has integration with Canva but also allows our clients to have access to all posts as well.


This position requires that you manage, update, create ads, create marketing campaigns and maintain a client's social media account. The position requires that you stay up to date with the latest updates on each social media's platform including changes, updates, and new methods to keeping engagement alive and active. You will blog about these new items you learn to educate and inform those that may not use our services. The position requires that you are adaptable to changes not only within social media but as part of a fast growing company. You should be willing to think on their feet to devise new strategies as social media is rapidly evolving. Being able to effectively communicate through email, phone, and in-person meetings is required as you will be talking with clients on a daily basis.


This position requires that you have experience with and not limited to popular social media platforms including Facebook, Twitter, Instagram, LinkedIn, Snapchat, and Tik Tok. The position requires basic knowledge of how to run and maintain an effective social media campaign, must be able to read and interpret monthly analytics, effectively communicate with clients as well as maintain a platform's engagement with current clients' customers.

Wage Information

$15-25 per hour for 36 hours a week. Raises are available based on performance.