Blog Articles from Fawkes Digital Marketing

Fixing Missing Google Reviews

Fixing Missing Google Reviews

By John Marx on 2/27/2023 12:00:00 AM | Tags: Google Business Profiles, Review Management

If you're like us, you've known you've received a Google review, and it has yet to show up. One client has had this issue and just signed one with missing reviews. How many more are there? With the techniques and information below, you will be able to fix your missing reviews.

Replying to Reviews

Replying to Reviews

By John Marx on 3/7/2022 12:00:00 AM | Tags: Review Management

There are three ways to reply to reviews. We're going to cover the worst to the best way. I encourage you to read all as I explain why the bad ones are awful and hurting your business growth.

Reviews work best without dinosaurs

Reviews work best without dinosaurs

By John Marx on 11/1/2018 12:00:00 AM | Tags: Reputation Management, Review Management

A few years ago, when we started working with marketing companies, we talked to them about tactics and what the best items to do were when it came to helping businesses grow and be found online without spending tons of money on paid ads. Most of these companies worked with medium-sized businesses while we focus on small business. This brought in a ton of different ideas and topics that helped all of our businesses grow. One highly talked about topic was review and reputation management for companies. The marketing companies we talked to were going “old school” (e.g. postcards, flyers, or letters) as they had specific business reasons and we were moving to the electronic frontier for our small business customers. Both methods are valid and I can say the marketing companies we work with in Illinois and here in Indiana are now all digital for several reasons but it did take them, and their customers, to realize the old school method was making them look like dinosaurs. I am going to look at three ways old-school marketing companies are (or were) doing review management and why it is hurting your business model if you are doing so.

Available Service Flyers

Our philosophy has always been honesty (this is our rule #1) and transparency in our services. There's no reason to hide costs unless you have something to hide. We've found that those who hide fees charge more successful businesses more money because they can. We do not feel this is the way America was meant to be. We believe in offering a fair price to everyone for the work that is done.

We also believe that once you sign on with us, you trust us, and as our thank you to you, we "price lock" our services for the plan(s) you signed up for at that time. This means while you are on those services, the price will always be the same. As business owners, we appreciate this as it allows us to budget our business expenses better.