As a company that lives on customer service and quickly communicating we live within our email system. Not only does our internal Customer Relationship Management (CRM) system keep us informed of deadlines, new tasks (e.g. work to be done), and new leads & clients it sends and communicates with our customers. On any given day we send out hundreds of emails to keep communication at the highest level possible. Email though for us is not our primary communication method as there are a lot of downsides to it. Let’s look at how we use email and how we don’t.
With an effective inbound marketing strategy one of the items businesses will use is email newsletters to reach their audience. Your audience may be in a nearby town like Merrillville Indiana for us in Valparaiso or could be across the country in Amarillo Texas. When your product reaches across the country email is an effective means of communication. No matter your target audience email marketing has a lot of potential to drive people to you and inform them about your company even with the standard 15-30% open ratio. Today we will look at effective ways to utilize email marketing effectively for part of your inbound marketing strategy. We say "part of" as your inbound marketing strategy needs to cover multiple marketing methods.
Today we are going to talk about an item that many small businesses know they need but when you're a startup you need to save costs wherever possible. Most already have an email address from Yahoo!, Gmail, AOL, Outlook.com (formally Hotmail), or use the one from our Internet providers (Comcast, Verizon, Time Warner, etc.). Many will utilize these consumer email addresses as they have gone out and gotten a free website and they just didn't come with everything you needed for a business. Spending thousands for a website just to get a real email address was out of your budget (and we don't blame you).