The 24/7 Employee and How to Have One

 1/23/2017 12:00:00 AM
Views: 7,331
4 Minutes, 30 Second
 Written By
Tags:Customer Service, Blog, Social Media, Business, Website, Maintenance, Employees

The 24/7 Employee and How to Have One

Business owners are the ones who truly understand the time-tested concepts of time and money. Businesses cannot afford any wasted time, as this misused time leads to a loss of revenue, something that all businesses, no matter their size, will suffer from.

For small businesses, it's more important than ever to have a presence in the online world. a functional and user-friendly website with fully functional SEO as well as an active and consistent social media presence on Facebook and other networks are needed to continue engaging with your current clients as well as attracting new clients. To pull this off successfully requires an equally daunting amount of time and expertise, two things which small business owners usually don't have due to their previous business obligations and responsibilities.

With such a conundrum existing, it can seem overwhelming with most businesses either throwing their hands up in defeat or hiring professionals to do the work for them. Keeping the second option in mind, we will explore the benefit of how utilizing a maintenance plan is akin to having a full staff of professionals ready to serve your business at your request.


A Staff that is Always On Call

Imagine a full-time team of employees on call whenever you need them. This includes after-hours, weekend and in some cases, even holidays. With most maintenance plans, a staff or professionals will always be on standby to take care of website and social media issues, changes and updates. This leaves the current employees plenty of time to not only have a piece of mind that their website and social media accounts are being kept updated and consistent, they are also given free time away from the computer to focus on tasks related to their business. With a maintenance plan, you essentially have a staff of employees who manage your online presence, at a severely reduced cost when compared to hiring another employee.


Never Worry About Vacation, Position Changes or Employees Leaving

You've seen it before, emails with the message "Out of Office" or "Will be back in two weeks". While this may seem like an acceptable substitute, it often falls short in a variety of areas. Sometimes messages get lost during this break period, some people are inclined to wait until the person returns and some even choose to not email at all, not wanting to talk to another person. Under a maintenance plan, someone will always be receiving your email, making sure email is forwarded and sent to the appropriate people. An employee will never have to worry about missing emails when being out of office or turning away potential clients.

This also applies to last minute changes that happen in businesses. If any employee leaves or is given a new position, the amount of time that would previously be spent on training and bringing a new employee up to speed is now spent letting them get acquainted with their new duties and not having to worry about email duties or how to update your businesses' social media accounts. Through a maintenance plan, your business is always guaranteed to have full-time staff without turnover or employee absences. Enjoy that vacation and don't sweat it if someone leaves, we're still here and don't plan on leaving you and your business high and dry.


Wait? No turnovers or vacations? Who are you?!

You got me, it's true that no business is completely free from the possibility of someone leaving or employees wanting to take a vacation (at least, we hope not, everyone deserves a vacation!) including the JM2 staff. However, you never have to let you or your business worry about that. Maintenance plans come with a built-in system of a primary and secondary account. This means that if one person leaves for any reason, there is always a second, equally knowledgeable person on standby. What happens at our business should never affect your business and with this system, we make sure it never does. To put it in more entertaining terms, we have a back up to your back up.



Maintenance Plans offer more than just check-ins and minor tweaks. Having a maintenance plan is having an employee who is just as invested in your company as you are. While the idea of someone working around the clock to ensure that your online presence is always active and ready for clients seemed like an expensive pipe dream not too long ago, it is, in fact, a reality. This reality is one that we dedicate ourselves to every day to ensure that your business always has its best foot forward. It is this attitude that has allowed us to form strong relationships with many businesses and trusted partnerships. We're looking forward to adding even more as we work to bring you and your business success!

If you want to learn more about our maintenance plans and how they can help your business, you can find a detailed list here. We can also be reached at @BUSINESSPHONETOLLFREE@, email at @BUSINESSEMAILADDRESS@, or through our online contact form.


Available Service Flyers

Our philosophy has always been honesty (this is our rule #1) and transparency in our services. There's no reason to hide costs unless you have something to hide. We've found that those who hide fees charge more successful businesses more money because they can. We do not feel this is the way America was meant to be. We believe in offering a fair price to everyone for the work that is done.

We also believe that once you sign on with us, you trust us, and as our thank you to you, we "price lock" our services for the plan(s) you signed up for at that time. This means while you are on those services, the price will always be the same. As business owners, we appreciate this as it allows us to budget our business expenses better.